Frequently Asked Questions
Our company provides professional proofreading and editing services for a wide range of documents, including but not limited to academic papers, business reports, website content, blog posts, manuscripts, and more.
Proofreading involves checking for and correcting grammatical, punctuation, and spelling errors, while editing involves improving the overall structure, clarity, tone, and style of the content to ensure a coherent and effective document.
To submit a document, simply visit our website and follow the step-by-step instructions on how to upload your document and choose the desired service.
Our pricing is based on the type of service (proofreading or editing), the document's word count, and the desired turnaround time. Please visit our pricing page for more detailed information.
Our turnaround time varies depending on the length and complexity of your document, as well as the chosen service. We offer different turnaround times to accommodate your needs, such as 24-hour, 48-hour, and 72-hour options.
Our team consists of highly qualified and experienced professionals with backgrounds in various fields, including education, business, and the sciences. All of our proofreaders and editors have native-level English proficiency and have undergone rigorous testing to ensure they meet our quality standards.
Yes, we can work with various formatting and style guidelines, such as APA, MLA, Chicago, and Harvard. Please provide the necessary details when submitting your document, and our team will ensure your document adheres to the specified guidelines.
We take data privacy and security very seriously. All files and information submitted to our platform are encrypted and stored securely. We also have strict confidentiality agreements in place with our proofreaders and editors.
We are committed to delivering high-quality services and ensuring customer satisfaction. If you are not satisfied with the work provided, please contact our customer support team, and we will work with you to address any concerns and make the necessary revisions.
If you have any questions or need assistance, please feel free to contact our customer support team via email or Contact Form. Our team is available 24/7 to help you with any inquiries.
Currently, our primary focus is on providing proofreading and editing services for documents written in English.
Yes, we understand that sometimes you may need your document proofread or edited urgently. We offer expedited services with shorter turnaround times to accommodate such requests, such as 24-hour and 12-hour options. Please note that these options may incur additional fees.
Our proofreaders and editors follow a comprehensive approach to ensure your document is thoroughly reviewed. Once the editing process is complete, we provide you with a marked-up version of your document, highlighting all the applied changes. This way, you can review and understand the improvements that were made to your document.
Our proofreaders and editors have experience working with a wide range of documents across various fields, including academic, business, technical, creative, and others. Some examples include research papers, theses, dissertations, business proposals, marketing material, website content, novels, and short stories.
We value our customers and strive to provide competitive pricing. We occasionally offer promotional discounts for first-time customers and special rates for bulk orders. Please visit our website or contact our customer support team for more information on available discounts and promotions.
We understand that you may prefer to work with a specific proofreader or editor based on prior experiences or recommendations. While we cannot guarantee the availability of a particular individual, we will do our best to accommodate your request. Please provide the relevant details when submitting your document.
Yes, we offer a limited number of free revisions within a specific timeframe after the completion of the service. If you are not satisfied with the changes made to your document, please contact our customer support team, and we will work with you to address your concerns and make the necessary revisions.
Our team of proofreaders and editors has expertise in a wide range of subjects and fields. When submitting your document, please specify the subject area, and we will assign a specialist with the relevant background to work on your document.
We believe in the quality of our services and want our clients to feel confident in choosing us. For new clients, we offer a free sample editing of a limited number of words or pages. Please contact our customer support team to request a free sample.